Your questions about Southern Magnolia Mineral Makeup answered

Your questions about Southern Magnolia Mineral Makeup answered


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FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions Concerning

Q&A Concerning Mineral Makeup

Are you affiliated with I.d. BareMinerals, Bare Escentuals, Sheer Cover, or Jane Iredale?

WE ARE IN NO WAY, SHAPE, OR FORM AFFLIATED WITH I.d. BareMinerals, Bare Escentuals, Sheer Cover, Jane Iredale, OR any other brands seen on TV.

Our products are made lovingly in small batches in the USA using the finest 100% All-Natural ingredients of the finest quality. We don't use commercial machinery, mass production techniques or cheap fillers to cut corners. Our methods ensure consistency and quality in every product. We know that you will appreciate the quality you will receive in each item.

We DO NOT use Bismuth Oxychloride in our loose mineral makeup. This is one of the main ingredients in many mineral cosmetic companies that have you shiny in no time and can even cause itching and redness.

We offer prompt, personal, and quality customer service because we are a small home-based business. Now try to ask those national brands a question, all they want to help you with is with your credit card information! As one of my customers put it... "I REALLY APPRECIATE YOUR PERSONAL TOUCH, SENDING ME AN EMAIL TO THANK ME FOR BUYING YOUR PRODUCT, HOW SWEET, I NEVER GOT A LETTER FROM LESLIE BLODGETT! :) "

We do not require you to join a monthly membership program where you are stuck with minerals you don't need or want, especially if you are ready for a change! The biggest difference is AFFORDABILITY!! Need I say more!! lol!

Our customers actually prefer our minerals over the national brands citing better, longer lasting shine-free coverage, better price and value (much more quality product for less money!) Need more proof...Just read the TESTIMONIALS Page!�

What are the ingredients in your makeup?�

OUR MINERAL MAKEUP CONTAINS: Titanium Dioxide, Zinc Oxide, Iron Oxide, Kosher Grade Rice Powder, and/or Kaolin Clay, Mica, Sericite. With the exception of our Mineral veil, we DO NOT use Corn Starch (Zea Mays) in our products. And our Rice Setting powders contain Rice Powder! Our all-natural skin care product listings will list those ingredients separately. All mineral ingredients used are approved for use on eyes, face, lips and nails.

FOUNDATION: Made with pure minerals from the earth, our foundation has a smooth and velvety texture and buffs on like silk, giving your skin a natural, healthy glow. Ingredients: Sericite, Titanium Dioxide, Zinc Oxide, Iron Oxide, Kosher Grade Rice Powder, Kaolin Clay.

CONCEALER/CORRECTOR: Our Concealers provide excellent coverage for dark circles and skin imperfections. Apply directly onto sun spots, blemishes, broken capillaries, scars and other areas of skin conditions you'd like to see disappear. Ingredients: Titanium Dioxide, Iron Oxide.

MINERAL VEIL: The ultimate finishing touch to your makeup, our veil provides a sheer matte finish and works for all skin tones. It gently absorbs oil and minimizes the appearance of fine lines and pores. Ingredients: Corn Starch, Zinc Oxide.

RESURFACING VEIL: Dramatically smooth surface imperfections with this fabulous Rice Powder Veil. Ingredients: Kosher Grade Rice Powder, Kaolin Clay, Silk Powder, Iron Oxide. May contain Mica.

ENHANCER/GLOW: Gives a beautiful, luminous glow to your skin with a hint of natural color. It even reduces the appearance of fine lines and wrinkles, and makes a great body powder too! Ingredients: Arrowroot, Mica.

BLUSH & BRONZER: Creates a soft, radiant glow! Boost your complexion year round-naturally! Ingredients: Titanium Dioxide, Zinc Oxide, Iron Oxides, and may contain Mica.

EYES: Our gorgeous eye shadows & liners are available in a variety of vibrant shades. Glides on smoothly and evenly. Ingredients: Sericite, Mica, and may contain Iron Oxides.

PRESSED PRODUCTS: Our pressed foundation, eye shadow, and blushes may or may not include Bismuth, Talc, or Perservatives. The ingredients are listed individually in the description.

Our Gold Service Guarantee

Southern Magnolia Minerals is committed to give every customer who shops with us a 5 Star experience! We would love to receive a 5 from all of our buyers! If you feel you can not leave us a 5 please contact us right away so that we may have the chance to correct our mistakes and help to improve our service for all of the buyers on eBay that shop with us!!

eBays Detailed Seller Ratings (DSR) gives you, the buyer, the chance to really rate the experience when you make a purchase. You can choose to rate your experience in four different areas of customer service.

What is the Gold Star Guarantee?

Item as Described. Southern Magnolia Minerals will guarantee that the mineral makeup in our listing will be as described. The pictures that you see in our listings are of the actual makeup you will receive. At your request, we will send additional pictures of the item.

Communication: We guarantee to stay in contact through the entire bidding/purchasing process. We check our email several times a day. We want to make sure that you get all your questions answered before you make the decision to place a bid. Once you win an auction, we will continue to communicate with you. We believe in excellent service before AND after the sale too! We will send an email as soon as your item is shipped as well.

Shipping Time: Southern Magnolia Minerals guarantees that we will ship your item within 24 hours of your cleared payment. We make sure that your item is packed securely in bubble wrap mailer or packing peanuts in a secure clean box for safe keeping during it’s journey. Our preferred methods of shipment for USA is USPS First Class and USPS Priority Mail. According to USPS, this service will take 2-3 days to arrive once they have the package. We ship International Priority for customers outside the US. The USPS does not guarantee delivery time for International Priority packages.

Shipping & Handling Charges: We guarantee that our shipping charges will be fair and comply with eBay's Shipping Charges Policy. Included in the cost of shipping is delivery confirmation for US Customers, highly protective packing materials and careful handling. We do offer a shipping discount if you purchase multiple items. Shipping for the first item (highest priced shipping) will be at full price. Each additional item will be $1.

How long will this product last?

This depends largely on how often you apply your powder and how much you apply. Estimations are as follows:

Foundations, a 30 gram size sifter jar that holds 12 grams of powder will last about 4-6+ months;
A 20 gram size jar that holds 7 grams of powder will last about 3-4+ months;
A 10g jar that holds 5 grams of powder will last about 3+ months;
A 5g jar that holds 1/2 to 3/4 teaspoon of minerals will last approximately 1+ month.
Blush, bronzer, glow and mineral veil will last much longer depending on size and usage could last from 2-3 months up to 6 months or longer.
Eyeshadows in the 5 gram jar containing 1/2 tsp. of color could last from 1 month to as long as 6 months or longer.
- Please note, these are conservative estimates! It has been my experience, that mineral makeup last sooooo long because a little goes such a long way.
- Our kits will generally last you 4-6+ months easily!
- There is no expiration date with minerals!
- Because it is an inorganic powder there is no risk of spoilage or oxidization.

Where is my makeup?

What foundation shade should I purchase?

What is your return policy?

Do you offer wholesale opportunities?

What payment methods do you accept?

MINERAL MAKEUP APPLICATION TIPS

PLEASE EMAIL ME IF YOU HAVE ANY FURTHER QUESTIONS THAT ARE NOT ADDRESSED IN THIS SEGMENT.


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