Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

NO ANIMAL TESTING PLEDGE

We believe that animals shouldn't suffer and die to test cosmetics or their ingredients. All cosmetics should be cruelty-free, and we support an end to animal testing for cosmetics and on the sale of new cosmetics that have been tested on animals. Southern Magnolia Mineral Cosmetics does not conduct or commission animal testing of any cosmetics.

Southern Magnolia Mineral Cosmetics is part of the Humane Society's International "Be Cruelty-Free!" campaign.We support the Humane Society's work to end the cruelty of cosmetics testing on animals. We're working across the globe, and with like-minded groups in countries such as Australia, New Zealand, India, and beyond to achieve a cruelty-free world.

TRUTH IN LABELING PLEDGE

Environmental pollution from chemical ingredients has already been discovered in our food chain and water supplies. We know this is a problem not only because of the damage being done to wildlife, but also to humans. In fact, it's gotten so bad that these chemicals have been found in newborns, having been passed from mother to child during pregnancy, an alarming phenomenon known as generational pollution.

Southern Magnolia Mineral Cosmetics' full line of eco-friendly cosmetics and mineral makeup products are a safe alternative to drug store makeup brands containing cheap fillers and dangerous dyes, perfumes and unhealthy chemical ingredients. Our products are 95% nontoxic and made using the best ingredients Mother Nature has to offer. Our ingredients are also responsibly sourced and made right here in the USA. Southern Magnolia Mineral Cosmetics™ is a proud participant in the Truth in Labeling Pledge, a program that helps consumers, manufacturers and retailers stay informed about the ingredients in the products they buy, make or sell.

BUSINESS ETHICS PLEDGE

You can succeed in the business world without dishonesty, greed, or unethical practices! Southern Magnolia Mineral Cosmetics is committed to do business ethically and joined the campaign to share the message that ethical business is more effective and more profitable.

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